Login Issue on Skedulo Mobile APP - version 2.29

Incident Report for Skedulo

Resolved

This incident has been resolved.

Posted Oct 18, 2021 - 13:10 AEST

Update

We are continuing to monitor for any further issues.

Posted Oct 14, 2021 - 22:16 AEST

Monitoring

The fix has been deployed as patch to Skedulo backend. And it works well with our verification step.
Will keep monitoring the feedback from across our customers.

Posted Oct 14, 2021 - 20:09 AEST

Update

We've identified an issue where some users with mobile version 2.29 installed are unable to login to the mobile app. We're further investigating and will update here shortly.

Posted Oct 14, 2021 - 14:29 AEST

Identified

We've identified an issue where some users with mobile version 2.29 installed are unable to login to the mobile app. We're further investigating and will update here shortly.

Posted Oct 14, 2021 - 14:26 AEST

This incident affected: Skedulo Mobile App.