Skedulo Status

All Systems Operational

About This Site

At Skedulo, transparency is one of our guiding principles. Our mission is to provide you a stable and reliable service, and part of that promise is keeping you fully informed whenever issues arise.

Below, you’ll find the current status of Skedulo, as well as any recent issues or incidents we may have had. If you're experiencing any problems related to Skedulo and don’t see anything about it below, please raise a support request via our web portal https://support.skedulo.com/

Skedulo Website Operational

Skedulo Web App Operational

Skedulo API Operational

Skedulo Mobile App Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 4, 2024

No incidents reported today.

Oct 3, 2024

Skedulo Plus Mobile app outage (v2 not impacted)

Resolved - This incident has been resolved. Users may need to log back into the app as they may have been automatically logged out during the outage.
Oct 3, 12:37 AEST

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 3, 11:46 AEST

Investigating - We are currently investigating an issue effecting our Skedulo Plus mobile app. Users may experience the inability to perform standard functions of the app.

Notes:
- Skedulo v2 mobile app is not impacted
- This is currently impacting production instances. Customers in preproduction environments will not be effected
Oct 3, 10:44 AEST

Oct 2, 2024

Salesforce outage affecting user login access

Resolved - The issue has been resolved following the successful completion of the emergency release rollout. The Salesforce team has validated the health of the affected instances and confirmed that customers should no longer experience any impact.
Oct 2, 21:13 AEST

Update - We are continuing to monitor for any further issues.
Oct 2, 08:27 AEST

Monitoring - Salesforce has reported the following:
The emergency release is taking longer than expected for a small subset of instances due to the need for manual intervention. However, it has been progressing successfully for most impacted instances.
Additional impacted instances have also been identified but no other information has been provided.
Oct 2, 03:37 AEST

Update - The Salesforce team has confirmed that several customers have reported they are no longer impacted and are not experiencing further issues. Health checks are still ongoing.
The first phase of the Emergency Release is nearing completion, after which validation checks will be conducted.
Oct 2, 00:12 AEST

Update - The Salesforce team is conducting health checks on all instances that received the manual fix.
Any customers still experiencing issues will be added to the Emergency Release schedule.
We will provide an update as soon as new information is posted on the Salesforce Status Page | https://status.salesforce.com
Oct 1, 23:45 AEST

Update - Salesforce is currently experiencing an issue with login access that may be impacting some users. Skedulo is closely monitoring the situation, as it may cause errors, timeouts, or latency.
Salesforce is providing updates via their Status Page | https://status.salesforce.com
We will keep you informed as more information becomes available.
Oct 1, 22:11 AEST

Investigating - We are currently investigating this issue
Oct 1, 20:02 AEST

Oct 1, 2024

Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024

No incidents reported.

Sep 26, 2024

No incidents reported.

Sep 25, 2024

No incidents reported.

Sep 24, 2024

No incidents reported.

Sep 23, 2024

No incidents reported.

Sep 22, 2024

No incidents reported.

Sep 21, 2024

No incidents reported.

Sep 20, 2024

No incidents reported.