Past Jobs incorrectly deallocated in optimization scheduling process

Incident Report for Skedulo

Resolved

This incident has been resolved.
Posted Jul 29, 2025 - 18:13 AEST

Monitoring

Our team is actively reviewing and correcting any impacted job data
Posted Jul 29, 2025 - 09:38 AEST

Identified

Issue Identified
We identified an issue where some job allocations may have been deallocated if they were linked to past jobs scheduled between June 25 and June 28, 2025. The affected jobs are those in the past that serve as dependencies for currently scheduled work in their optimization scheduling process.

Actions Taken
The change that caused this behaviour has been rolled back.
Our team is actively reviewing and correcting any impacted job data.

Next Steps
We will share further updates once all affected data has been fully resolved.
Posted Jul 28, 2025 - 20:13 AEST
This incident affected: Skedulo Web App and Skedulo API.
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