Users may experience a Server Error when logging in to Skedulo Mobile App

Incident Report for Skedulo

Resolved

This incident has been resolved.
Posted Jul 02, 2019 - 14:14 AEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 02, 2019 - 13:10 AEST

Update

We are continuing to work on a fix for this issue.
Posted Jul 02, 2019 - 13:00 AEST

Update

We are continuing to work on a fix for this issue.
Posted Jul 02, 2019 - 12:55 AEST

Update

This issue is effecting customers who's device timezone respects Daylight Savings. A hotfix will be released shortly.
Posted Jul 02, 2019 - 12:28 AEST

Identified

Skedulo has identified an issue where some resources may experience a Server Error when logging into the Mobile App. A fix is being developed and will be released ASAP.
Posted Jul 02, 2019 - 12:25 AEST
This incident affected: Skedulo API and Skedulo Mobile App.